Refund policy
If you wish to return an item, please ensure that it is in its original condition and unworn. Please initiate the return process within 14 days of receiving your order. This allows us to process your return efficiently and ensure that you receive any applicable refunds or exchanges in a timely manner.
To begin the return process, please contact our customer service team at info@fourdogsclothingco.com. We will guide you through the necessary steps and provide you with a return shipping label if applicable. Please note that return shipping costs may be the responsibility of the customer unless the return is due to a defect or error on our part.
Once we receive your returned item, we will inspect it and process your refund or exchange as quickly as possible. Refunds will be issued to the original payment method used at the time of purchase. Please allow a few business days for the transaction to reflect in your account, depending on your bank's processing times.
We strive to ensure that our customers are satisfied with their purchases. If you have any questions or concerns regarding our return policy, please do not hesitate to reach out to our customer service team.